Your home. Their habitat.
Your peace of mind, guaranteed.
In-home vacation care for exotic reptiles, birds, fish, invertebrates, and mammals by Ontario's most experienced exotic animal specialist. No boarding. No strangers. No guesswork.
Bonded. Insured. Specialized.
Most pet sitters can manage a dog or a cat. Very few can manage an African Grey parrot with a 40-year vocabulary, a Panther Chameleon with precise humidity requirements, a saltwater reef tank balanced on a knife's edge, or a collection of poison dart frogs that need hand-misted microclimates twice daily.
Zoo Concierge Co. was built specifically for those animals, and the owners who understand the difference between acceptable care and genuinely expert care. We come to your home, follow your protocols, and treat your collection the way a fellow specialist would.
Ontario's Most Experienced Exotic Animal Specialist. Jeremy is the first person in Canada to breed Chamaeleo calyptratus (Veiled Chameleon), raised alongside a veterinarian father who bred exotic parrots, and has kept and cared for poison dart frogs, iguanas, African cichlids, saltwater predator reef tanks, and a vast range of reptiles, amphibians, fish, and psittacines over four decades. He previously owned and operated Fish 'N' Lizard and has run professional in-home exotic pet vacation and aquarium maintenance services. He is an active member of the Canadian Herpetological Society and the Hamilton & District Aquarium Society.
ZCC CAMCARE
Exclusive to Zoo Concierge Co. — no equivalent exists in Ontario
You're away. You're still watching.
ZCC CamCare is a complete video transparency system included with every vacation care engagement. It gives you live, uninterrupted eyes on your animals while you're away, and gives us ironclad documentation of every visit.
Loaner camera, installed at your home
Live 24/7 app-based access to a dedicated feed at your animals' enclosures. Watch from anywhere in the world.
GoPro body-cam, every visit
Every visit is documented door-to-door in full. You see exactly what happened, in sequence, every time. Videos shared via link texted right to your phone.
Dashcam travel documentation
Arrival and departure footage retained for every visit, a complete chain of custody for your home and your animals.
Full liability protection for you
Video evidence means no ambiguity. If something happens, you have the documentation to know exactly what occurred and when.
"Exotic animals don't perform well under stress, in strange environments, or in the hands of strangers. The best care is quiet, consistent, and given by someone who already knows what they're doing."
What Every Visit Includes
1
Pre-trip consultation
We meet your animals before you leave. Feeding schedules, enclosure protocols, temperature and humidity requirements, handling preferences, emergency contacts, and your preferred vet, all documented before we ever step in alone.
2
Scheduled in-home visits
Daily visits covering feeding, spot cleaning, environmental checks (temperature, humidity, lighting cycles), enrichment, and handling where appropriate. Visits run on your schedule, not ours.
3
Post-visit updates
Video links and notes sent after each visit, with CamCare footage available to review at any time. You're never left wondering how things are going.
4
Emergency protocols, always prepared
Clear, pre-agreed plans for health concerns, equipment failures, power outages, and anything unexpected. A two-tier veterinary authorization framework ensures the right calls are made at the right time — without bothering you unnecessarily on vacation.
Species We Commonly Care For
Reptiles & Amphibians
- Veiled, Panther & Jackson's chameleons
- Bearded dragons, monitors & tegus
- Geckos (crested, leopard, Tokay & more)
- Ball pythons, boas & colubrids
- Tortoises & box turtles
- Poison dart frogs & tree frogs
- Iguanas & other agamids
- Salamanders & axolotls
Parrots & Psittacines
- African Greys (Congo & Timneh)
- Macaws (Blue & Gold, Scarlet, Green-wing)
- Amazon parrots
- Cockatoos & cockatiels
- Eclectus, lorikeets & conures
- Caiques & pionus parrots
- Finches, canaries & softbills
- Lovebirds, parakeets & doves
Fish & Aquatic Systems
- Saltwater reef & FOWLR tanks
- African cichlid systems
- Discus & South American biotopes
- Planted freshwater displays
- Saltwater predator tanks
- Various freshwater tank systems
Invertebrates
- Tarantulas, true spiders & scorpions
- Stick insects & leaf insects
- Crickets, mealworms, waxworms & other feeders
- Ant colonies
- Butterflies
- Crabs & crayfish
Mammals
- Chinchillas & degu
- Pygmy hedgehogs
- Sugar gliders
- Vietnamese pot-bellied pigs
- Capybaras & agouti
- Hamsters, gerbils, rats & rabbits
- Cats & dogs
?
Don't See Your Pet?
There are far too many exotics to list them all.
Contact us to see if we're a good fit for your pet.
Contact us to see if we're a good fit for your pet.
Trust, Experience & Professionalism
General liability insurance and professional bonding in place before any service begins.
- Canadian Herpetological Society
- Hamilton & District Aquarium Society
- Canadian Society for Horticultural Science
- American Horticultural Society
Vacation care is prepaid in full. Clear terms, a signed service agreement, and zero ambiguity before we begin means no surprises.
Pre-agreed critical and non-critical emergency protocols so the right decisions are made quickly, with your consent.
Currently serving Hamilton and surrounding Southern Ontario. Not sure if we cover your area or your species? Reach out before you book, we're happy to discuss. Unusual or highly specialized collections are welcome. We make special exceptions for distance for your special pets. After all, great care is hard to find.